What A Customer Service Behind BCard

on

I had LMAO this evening after I read an email from BCard Online Enquiry Customer Service in respond to my email. It was part of a series of exchanging emails between me and them online. I just can’t imagine what type of people they have to help members sort out things.

I sent an email inquiring about my BCard was stated as invalid when I wanted to register for a U Mobile Card.

You have to read the screen capture of the mails between me and them to understand what i mean.

This is the email that I first sent them

This is the email I sent to BCard to inquire about my problem
This is the email I sent to BCard to inquire about my problem

Then I receive a prompt reply from them. It is a good sign that there are really someone to man their emails

This is the response email from BCard
This is the response email from BCard

My respond to them

My response to their prompt reply
My response to their prompt reply

BCard replied, bloody shit…………………..

Do you think they understand my question?
Do you think they understand my question?

So the guy (or she?) who replied the email think I am so stupid NOT able to differentiate bewteen the BCard Number and a UMobile card number. HELLO READ THE RED ERROR MESSAGE.

The screen capture of my problem that I attached back to him/she and stressed to read the RED Error message.
The screen capture of my problem that I attached back to him/she and stressed to read the RED Error message.

I thought he/she can understand that I am not stupid as he/she think. But I am wrong. He/she still think I am stupid and do not know what Loyalty Card means. Hey there!!! I signed up for a Bonus Link Loyalty Card and a member since 1998 and well aware how loyalty card works. 

I better knovk my head on one of the Berjaya Times Square Pillars
I better knock my head on one of the Berjaya Times Square Pillars

I hope some Managers at BCard office read this posting and see who are the (shall I call him/her stupid?) people behind their Inquiry Desk? Or maybe just Bots manning their Enquiries

 

 

 

 

 

 

 

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